If you have any questions, please feel free to contact us. Please read the following before purchasing for maximum mutual satisfaction.
For us, transparency wins, and we prefer maximum customer satisfaction and clarity of the final amount before proceeding with the purchase. Original spare parts: Our spare parts come from warehouse stocks, divestments, or discontinued activities, so sometimes the packaging may have aesthetic imperfections that do not affect the functionality of the spare part. We try to filter out any anomalies we find on the parts we prepare and offer you only quality materials within the limits of our capabilities and with maximum good faith by representing them correctly with descriptions and images. Check the spare part compatibility with your vehicle's chassis number; in case of doubts, verify with us before proceeding with the purchase.
Don’t hesitate to ask; we respond as quickly as possible, thank you. Don’t see a change? We're not saying we don’t have it; our shop is constantly evolving, so to not miss a new product, don’t forget to add our store to your favorites! You can do this conveniently in our shop by entering and clicking on this seller to Save. Payments - Shipping - Returns.
Shipping: For the delivery of your orders, we rely on the best transport companies to ensure maximum service efficiency and quality. All our shipments are trackable so that you can check their progress at any time. Returns: our policy is as follows. The return of the item must take place no later than 14 working days; during this period, the item must not be used, and it must also reach us in its original packaging, where applicable. Returns that do not comply with these guidelines will not be accepted.
In case of an error (for example, incorrect description or defect in the component), return costs will be at our expense. In case of an error by the customer, for example, the order placed without clarifications on the product (where the correct code and description are indicated), return costs will be the responsibility of the customer. We care about your satisfaction, but we do not respond to rude, arrogant, or clever individuals!
In case of any problems, contact us immediately; we are passionate and honest people and operate with the utmost diligence possible for our and your satisfaction. Your judgment is important to us, so please do not leave negative or neutral feedback without asking us. We are not infallible and we make mistakes too, but with honesty and kindness, everything can be resolved.
VS Autoricambi d'Epoca SRLS is registered in the packaging waste disposal systems for Germany Lucid DE1352661650800 and for France Ademe FR313222_01PNSI. We try to filter out any anomalies we find.