Purchases: in the event of repeated unsuccessful purchases by users without payment confirmation or cancellation messages, the dispute procedure will be automatically triggered after 3 days of non-payment. For us, transparency comes first, and we prefer that the customer be completely satisfied and that the final amount be clear before proceeding with the purchase.
Origin of spare parts: our spare parts come from warehouse stock, liquidations, or discontinued activities, so sometimes the packages may show cosmetic imperfections that do not affect the functionality of the spare part.
We try to filter out every issue we find on the parts we handle and offer you only quality material, within our capabilities and in the utmost good faith, accurately represented through descriptions and images.
CHECK THE COMPATIBILITY OF THE SPARE PARTS WITH YOUR VEHICLE’S CHASSIS NUMBER.
IF IN DOUBT, CHECK WITH US BEFORE PROCEEDING WITH THE PURCHASE. DO NOT HESITATE TO ASK; WE REPLY TO EVERYTHING AS QUICKLY AS POSSIBLE. Can’t find a replacement?
That doesn’t mean we don’t have it. Our shop is constantly being updated, so to make sure you don’t miss anything new, remember to add our shop to your favorites!
You can do this easily from our store by opening it and clicking save seller. All our shipments are trackable so you can check their progress at any time.
RETURNS: OUR RETURN POLICY IS AS FOLLOWS. THE ITEM MUST BE RETURNED WITHIN 14 BUSINESS DAYS AT THE LATEST.
DURING THIS PERIOD, THE ITEM MUST NOT BE USED, AND IT MUST ALSO BE RETURNED TO US IN ITS ORIGINAL PACKAGING, IF PRESENT. RETURNS THAT DO NOT COMPLY WITH THESE INSTRUCTIONS WILL NOT BE ACCEPTED. IN THE EVENT OF OUR ERROR (FOR EXAMPLE, A WRONG DESCRIPTION OR A DEFECT IN THE COMPONENT), THE RETURN SHIPPING COSTS WILL BE OUR RESPONSIBILITY.
IN THE EVENT OF A CUSTOMER ERROR, FOR EXAMPLE AN ORDER PLACED WITHOUT CLARIFICATION ABOUT THE PRODUCT (WHERE THE CORRECT CODE AND DESCRIPTION ARE INDICATED), THE RETURN SHIPPING COSTS REMAIN THE CUSTOMER’S RESPONSIBILITY. We are not infallible and we do make mistakes, but with honesty and kindness, everything can be resolved.
VS Autoricambi d'Epoca srls is registered with the packaging disposal systems for Germany LUCID DE1352661650800 and for France ADEME FR313222_01PNSI. We try to filter out every anomaly we find on.