Origin of spare parts: Our spare parts come from warehouse stock, stock clearances, or businesses that have ceased trading. As a result, packaging may sometimes have cosmetic imperfections that do not affect the functionality of the part. We do our best to identify any issues with the parts we handle and to offer only quality items, acting in good faith and describing them accurately through descriptions and images.
CHECK THAT THE SPARE PART IS COMPATIBLE WITH YOUR VEHICLE’S CHASSIS NUMBER (VIN). IF IN DOUBT, PLEASE CHECK WITH US BEFORE PURCHASING. DO NOT HESITATE TO ASK QUESTIONS; WE WILL RESPOND TO ALL ENQUIRIES AS QUICKLY AS POSSIBLE.
OUR STORE IS CONTINUALLY UPDATED.
Can’t find the replacement part you need?
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PAYMENTS - SHIPPING - RETURNS
SHIPPING: We use leading carriers to deliver your orders, ensuring the highest possible standards of efficiency and service. All shipments are tracked, so you can check their progress at any time.
RETURNS: OUR RETURN POLICY IS AS FOLLOWS.
THE ITEM MUST BE RETURNED WITHIN 14 BUSINESS DAYS, AND NO LATER. IT MUST NOT BE USED DURING THIS PERIOD AND MUST BE RETURNED IN ITS ORIGINAL PACKAGING, IF PROVIDED.
RETURNS THAT DO NOT MEET THESE REQUIREMENTS WILL NOT BE ACCEPTED.
IF THE RETURN IS DUE TO AN ERROR ON OUR PART, SUCH AS AN INCORRECT DESCRIPTION OR A DEFECTIVE COMPONENT, WE WILL COVER THE RETURN SHIPPING COSTS.
IF THE RETURN IS DUE TO A CUSTOMER ERROR, SUCH AS PLACING AN ORDER WITHOUT FIRST CLARIFYING PRODUCT DETAILS WHEN THE CORRECT PART NUMBER AND DESCRIPTION WERE PROVIDED, THE CUSTOMER WILL BE RESPONSIBLE FOR RETURN SHIPPING COSTS.
We care about your satisfaction, but WE WILL NOT RESPOND TO RUDE, ARROGANT PEOPLE OR KNOW-IT-ALLS!
If you experience any kind of problem, please contact us immediately.
We are passionate, honest people, and we work as diligently as possible to ensure both your satisfaction and ours.
Your feedback matters to us, so please do not leave negative or neutral feedback without contacting us first.
We are not infallible and can make mistakes, but with honesty and courtesy, any issue can be resolved.
VS Autoricambi d’Epoca srls is registered with the packaging disposal systems in Germany under LUCID DE1352661650800 and in France under ADEME FR313222_01PNSI.
We try to identify any issues we find on the..